The health and safety of our customers and employees is our top priority! 

We understand that your home is not only your biggest investment but at this critical time, it’s also a safe haven for your family. We will continue to provide every customer the services necessary to maintain the essential function of their residence and ensure the safety and security of their home.  We assure you that we will follow all of the health and safety guidance provided by the state and federal government when our workers are at your home. We are limiting contact and encouraging team members to forego handshakes. Employees exhibiting any cold or flu-like symptoms are being instructed not to come to work and we’re monitoring employees before they leave the office.  We are practicing regular hand washing and sanitizing. This includes making sure that all equipment used during your in-home consultations and installations are cleaned properly before and after each use.

 

Consultations

We’re operating with an abundance of caution so we all remain safe.  For customers looking for help with a replacement window project, we have choices of how we can work with you including no interest and no payment financing and estimates that are good for an entire year.

 

Installations and Service

For the safety of our customers, and to maintain the essential function of your homes, we will be completing all installation work currently in progress.  We’ll also be addressing any service issues.  Homeowners requesting new installations and service work will be scheduled as soon as necessary.  We are following all the CDC’s recommended best practices for killing germs and lessening the chance of transmitting the virus.  It is our ultimate goal to make you feel as comfortable as possible during this uncertain time. We will continue to do our absolute best when it comes to ensuring the safety of both our employees and our customers, and we will deliver any relevant updates regarding our practices for handling the COVID- 19 situations as they may arise.

Thank you for your patience and trust during this difficult time.

Sincerely,
Katherine Brock