The year of 2015 was great for Superior Window Company. In today’s post, we take a look at one of our favorite reviews of the last year and give commentary about what this customer and all of our customers receive when they choose to do window replacement with Superior.
“Great Service. Dale, happens to be the owner, came out and met with us. Educated us on the in’s and out’s of windows. Didn’t know there were so many options but he assisted us in choosing a line of windows that was a best fit for our home.
Our house today looks better and it’s not as drafty as it once was. Living in the West University area there are many older homes so we knew it was time to upgrade our single-pane windows.
There was some rain during the installation process, which of course caused a day delay which was expected. Upon finishing the job, Dale came back out himself to do a quality check… Found some minor details and he quickly fixed it immediately.
Great job…Overall highly recommend them.”
We Educate Customers
Mr. Gemp commented that Dale, the owner of Superior, educated them on the ins and outs of windows. This is actually a common theme throughout our reviews. We believe in educating our customers about window replacement so that they can make the best possible decision for their home. That’s why we’ve filled our presentations and website with window knowledge. Throughout our website, you’ll find helpful pages such as “Understanding the Label,” “Frequently Asked Questions,” and “Terminology.” We are confident that with your newfound knowledge you will choose Superior because you will understand the quality that we offer.
According to Mr. Gemp, “[Their] house today looks better and it’s not as drafty as it once was… We knew it was time to upgrade our single-pane windows.” Like Mr. Gemp, when you choose Superior, you will always notice the improvements that our products and services bring to your home. The Gemp family had a drafty home that was no doubt due to their single-pane windows. Now, the drafts are gone, and they will be able to save on energy costs as their new energy-efficient windows keep the hot and cold outside of their home.
In the last part of Mr. Gemp’s review, you’ll notice that Dale performed a quality check and fixed some minor issues. Quality checks are part of our commitment to give every customer a superior experience, and we do it for every single installation. On the few occasions that we do make mistakes, we make sure to go back and correct the work.
That’s the Superior way. We educate, improve, and deliver quality. To have your own superior window replacement experience today, call 281-747-5999 or schedule a consultation online.